A. Information You Provide Directly
When you register, purchase a course, or contact us, we may collect:
Full name
Email address
Phone number
Billing address and payment-related information (processed via Razorpay)
Account credentials (username and password)
Course preferences and learning goals
Communications you send us (support queries, feedback)
B. Information Collected Automatically
When you visit or use our Services, we automatically collect:
IP address and approximate location
Browser type, version, and language preferences
Device type, operating system, and identifiers
Pages visited, time spent, and interaction data
Referring URLs and navigation paths
Course progress, completion data, and assessment results
This information is primarily used to maintain security, improve platform performance, and generate internal analytics. It does not directly identify you by name.
C. Information from Third Parties
If you register or log in using Google Sign-In, we receive limited profile information from Google, which may include your name, email address, and profile picture, subject to your Google account privacy settings. We do not collect information from other third-party platforms unless you explicitly provide it.
We do NOT process sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or financial account numbers beyond what is necessary to process your payment via Razorpay.
We process your personal information for the following purposes:
Account Creation & Management: To register your account, verify your identity, and manage your profile.
Course Delivery: To provide access to purchased courses, track your progress, and issue certificates of completion.
Payment Processing: To facilitate secure transactions through Razorpay. We do not store your full payment card details on our servers.
Customer Support: To respond to your queries, complaints, and requests.
Communications: To send you transactional emails (receipts, password resets), course updates, and where consented, promotional messages.
Platform Security: To detect, prevent, and address fraud, abuse, and technical issues.
Analytics & Improvement: To understand how users interact with our platform and improve course quality and user experience.
Legal Compliance: To comply with applicable Indian law and regulatory requirements.
We process your personal data only when we have a valid legal basis to do so. Our primary legal bases are:
Contractual Necessity: Processing required to deliver the services you have purchased or registered for.
Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, provided it does not override your fundamental rights.
Consent: Where you have explicitly opted in, such as for marketing communications or SMS notifications. You may withdraw consent at any time.
Legal Obligation: Where we are required to process data to comply with applicable Indian laws and regulations.
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
We engage trusted third-party service providers who process data on our behalf, including:
Razorpay: For secure payment processing. Razorpay's privacy policy governs their handling of your payment data. Visit: https://razorpay.com/privacy/
Google: For authentication via Google Sign-In. Visit: https://policies.google.com/privacy
Analytics Providers: To help us understand usage patterns and improve the platform.
Cloud Hosting Providers: For infrastructure and data storage in India and Canada.
All service providers are contractually required to protect your data and use it only for the purposes we specify.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority in India, or to protect the rights, safety, or property of Growth Planet or others.
With Your Consent
We may share your information with other parties when you have given us explicit consent to do so.
Yes. We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our platform. Cookies help us:
Keep you logged in across sessions.
Remember your preferences and settings.
Track course progress and learning activity.
Analyse platform usage and performance through analytics tools.
Prevent fraudulent activity and maintain security.
Types of Cookies We Use
Essential Cookies: Necessary for the platform to function correctly. These cannot be disabled.
Functional Cookies: Remember your preferences such as language and display settings.
Analytics Cookies: Help us understand how users navigate and use the platform.
Managing Cookies
You can control or disable cookies through your browser settings. However, disabling essential cookies may impair your ability to use certain features of the platform. For full details, refer to our Cookie Policy available on the website.
Our Services offer the option to register and sign in using your Google account. When you choose Google Sign-In:
We receive basic profile information from Google, including your name, email address, and profile picture.
We use this information only to create and manage your Growth Planet account.
We do not receive your Google password or access your Gmail, Google Drive, or other Google services.
The information shared is governed by both this Privacy Policy and Google's own Privacy Policy.
We recommend reviewing Google's Privacy Policy at https://policies.google.com/privacy to understand how Google handles your data. We are not responsible for Google's privacy practices.
All payment transactions on Growth Planet are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Specifically:
We do not store your full credit/debit card number, CVV, or net banking credentials on our servers.
Payment data is transmitted directly to Razorpay using industry-standard encryption (TLS/SSL).
We retain only limited transaction information such as transaction ID, amount, date, and payment status for accounting and customer support purposes.
Refund requests are processed through Razorpay in accordance with our Refund Policy.
For details on how Razorpay handles your payment data, please review their Privacy Policy at https://razorpay.com/privacy/
Growth Planet's servers are located in India and Canada. By using our Services, you acknowledge and consent to the transfer, storage, and processing of your personal data in these jurisdictions.
If you access our Services from outside India or Canada, your data will be transferred across international borders. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable law, regardless of where it is processed.
Please note that India and Canada may have data protection laws that differ from those in your country. Where required, we will implement appropriate contractual and technical safeguards to protect your data.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Specifically:
Account Information: Retained for the duration of your account and for a reasonable period after account closure to handle disputes or legal obligations.
Purchase & Transaction Records: Retained for a minimum of 7 years as required under Indian tax and accounting regulations.
Course Progress & Certificates: Retained indefinitely to allow you to access your learning history and certificates.
Communication Records: Retained for up to 3 years for customer support and compliance purposes.
Usage & Analytics Data: Retained in aggregated, anonymized form for platform improvement purposes.
When retention is no longer necessary, we will securely delete or anonymize your data. Data stored in backup archives will be isolated and deleted as part of our regular backup rotation.
Growth Planet's Services are available to users aged 13 and above. Users between 13 and 17 years of age must have the consent and supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete that account and associated data.
If you believe your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at support@growthplanet.in.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
Right to Withdraw Consent: Withdraw consent for processing based on consent (e.g., marketing emails) at any time.
Right to Object: Object to certain types of processing, such as direct marketing.
Right to Data Portability: Request your data in a commonly used, machine-readable format where technically feasible.
How to Exercise Your Rights
To exercise any of the above rights, email us at support@growthplanet.in with the subject line "Privacy Rights Request". We will respond within 30 days in accordance with applicable data protection law.
Account deletion requests: As we are still finalising our self-serve account deletion feature, please contact us directly at support@growthplanet.in and our team will process your request manually.
Withdrawing Consent
You may withdraw consent for marketing communications at any time by clicking 'Unsubscribe' in any email, or by contacting us directly. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Most web browsers and mobile operating systems offer a Do-Not-Track ("DNT") setting that signals your preference not to be tracked online. Currently, no uniform industry standard exists for recognising and honouring DNT signals, and we do not respond to DNT browser signals at this time.
Should an industry standard for online tracking be established that we are required to comply with, we will update this Privacy Policy accordingly and inform you of the change.
Yes. We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:
Update the "Last Updated" date at the top of this policy.
Post a prominent notice on our website.
Notify registered users by email where the changes materially affect their rights.
We encourage you to review this Privacy Policy periodically. Your continued use of the Services after any updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Growth Planet
Email: support@growthplanet.in
Website: https://dev2.testingbeta.com/
Address: India
Response time: We aim to respond to all privacy-related queries within 30 business days.